Shipping Policy

Last updated: 2/1/2026

Thank you for shopping with Samees Crafts. This Shipping Policy applies to all orders placed through our website: www.sameescrafts.in

1. Order processing time

  • All orders are processed within 10 business days after receiving your order confirmation email.​
  • Orders are not shipped or delivered on weekends or public holidays.​
  • During high-volume periods (such as sales or holidays), processing times may be slightly longer.​

2. Shipping methods and rates

  • Shipping charges for your order will be calculated and displayed at checkout.​

3. Shipping areas and restrictions

  • We currently ship to all over India​

4. Delivery estimates

  • Estimated delivery time is calculated from the date the order is shipped, not the date it is placed.
  • ​The product will be delivered in 7-10 working days
  • While we work to meet these estimates, actual delivery times may vary due to carrier delays, weather, customs, or other factors beyond our control.​

5. International shipping, customs, duties and taxes (if applicable)

  • International shipments may be subject to import taxes, customs duties, and fees imposed by the destination country.​
  • These charges are typically the customer’s responsibility and are not included in the item price or shipping cost unless stated otherwise.​
  • Customs procedures may cause additional delays beyond our original delivery estimates.​

6. Shipment confirmation and tracking

  • You will receive a shipment confirmation email with tracking details once your order has shipped, if tracking is available for your shipping method.​
  • Tracking information may take up to 24–48 hours to update after you receive the email.​

7. Lost, delayed or damaged packages

  • If you have not received your order within 2 days after the expected delivery date, please contact us at +91 88263 58529 with your order number.​
  • Check with your local post office, neighbors, or building management first if the tracking shows “delivered” but you have not received the package.​
  • If your order arrives damaged, please contact us within 24 hours of delivery with photos of the damaged packaging and items so we can assess and resolve the issue.​

8. Incorrect addresses and refused deliveries

  • Customers are responsible for providing a complete and accurate shipping address at checkout.​
  • If a package is returned to us due to an incorrect or incomplete address, or because it was unclaimed or refused, we may reship it at your expense or issue a refund minus shipping costs, according to our discretion.​

9. Returns, exchanges and cancellations

  • For information on returns, exchanges, or cancellations, please refer to our Return & Refund Policy.​
  • Shipping fees are generally non-refundable unless otherwise stated in our Return & Refund Policy.​

10. Contact us

If you have any questions about this Shipping Policy, contact us:

  • Email: Sameescrafts@gmail.com
  • Phone: +91 88263 58529
  • Address: Garuda blossom krpuram Bangalore karnataka 560049